When organizing mystery shopper audits we always choose the type of audit that is right for you, to effectively meet your objectives.
Mystery shopper research involves a number of different tasks:
We will carry out research in large and small companies from various areas of trade and service. Minimum number of locations to be inspected — 1
Luxury Retail & Retail
Luxury retail chains, FMCG retail chains, Consumer goods (electronics, clothing, footwear), Shopping Malls
E-commerce & Online Delivery
E-commerce stores, Marketplaces, Online Delivery Services
Banking & Insurance
Bank Branches, ATMs, Insurance Agents, Offline Centers, Online Requests
To order a mystery shopper study means to get support of an experienced specialist who will definitely help in improving the service of your company!
Using the experience you will be able to significantly improve your business and motivate your staff to perform their tasks.
Defining the objectives of the study.
Development of questionnaires, instructions, scenarios and legends.
Identification of the necessary artifacts (video and photography, audio recording, receipt collection)
Selection and training of mystery shoppers.
Preparation of agents for a specific check.
Visiting the assigned objects.
Completion of reports.
Verification and analysis of the data provided.
Preparation of final reports with recommendations.
A personal project manager will work with you to ensure the success of your research.
The manager fully supervises the project, consults on all questions that arise, provides the following information on the project:
We will provide you with a cost effective
and best in the industry practice
All results of the research will be guaranteed to be passed only to you according to the agreement on non-disclosure of commercial information.
The data obtained during the audits will not be shared with third parties!
Just fill in the application form.
Our team will call you back and introduce you to all the advantages of our service.
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