Since 2010 Control Service Agency has been providing services on secret shopper audits, trade audits, monitoring of retail outlets in Russia and CIS countries.
During the years of our work we have conducted research for more than 1000 companies, which positively evaluated the advantages of cooperation with the Control Service agency.
Dozens of our clients have already used our recommendations on the development of training programs, service standards and motivation systems developed on the basis of mystery shopper audits.
Our mission is to improve, develop and enhance the quality of service in various business spheres by developing and implementing new methods of personnel assessment.
Our goal is to help improve the quality of customer service in your company and as a consequence increase your sales and profits.
Use them to grow your business
Send a request and our manager will contact you within 15 minutes
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