Описание метода исследования «Тайный покупатель» для оценки работы персонала. Как проведение исследований помогут найти «точки роста».
In the current competitive business environment, customer experience matters in everything. Business firms in India are spending considerably to give the best services…
In a competitive hospitality industry, it is not merely good business to keep guest…
Competition is tough in the Chennai market, be it trying to operate a retail chain, a luxury hotel, or a healthcare clinic. Customer satisfaction is no longer an…
Competition is tough in the Chennai market, be it trying to operate a retail chain, a luxury hotel, or a healthcare clinic. Customer satisfaction is no longer an…
Exceptional customer experiences are becoming a contextual necessity in the contemporary business environment, where competition is high. This is where mystery shopper…
Mystery shopping is an interesting and fulfilling means of making money and also feeling…
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