Блог о повышении качества обслуживания клиентов

Описание метода исследования «Тайный покупатель» для оценки работы персонала. Как проведение исследований помогут найти «точки роста».

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How the Ipsos Mystery Shopping Portal Works: Tips for New Users

Just heard about Ipsos Mystery Shopping and are wondering how it all goes down? Then you are in good hands. The use of mystery shopping has gained popularity as a…

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Side Hustle Trends 2025: Why Mystery Shopper Bare International Tops the List

The side hustle culture is at an all-time growth in 2025. Whether it is content creation or freelancing, individuals will always seek to obtain additional income,…

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The Rise of Mystery Shopping in India: Trends You Should Know

In the current competitive business environment, customer experience matters in everything. Business firms in India are spending considerably to give the best services…

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Hotel Mystery Audits: A Secret Weapon for Quality Control

In a competitive hospitality industry, it is not merely good business to keep guest…

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Mystery Shopping Chennai Trends Every Business Should Watch

Competition is tough in the Chennai market, be it trying to operate a retail chain, a luxury hotel, or a healthcare clinic. Customer satisfaction is no longer an…

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Mystery Shopping Chennai Trends Every Business Should Watch

Competition is tough in the Chennai market, be it trying to operate a retail chain, a luxury hotel, or a healthcare clinic. Customer satisfaction is no longer an…