Описание метода исследования «Тайный покупатель» для оценки работы персонала. Как проведение исследований помогут найти «точки роста».
In the current competitive business world, it is no longer a luxury to know the experience of your customers; it is a necessity. Organisations that provide superior…
Mystery shopping is now a necessary tool amongst businesses in India, as they utilise it to assess customer care, efficiency and brand adherence. In case you want…
Mystery shopping is now a necessary tool amongst businesses in India, as they utilise it to assess customer care, efficiency and brand adherence. In case you want…
Customers are seeking faster and improved services, communication and a smooth overall experience. Whether retail, hospitality, banking, healthcare, or quick-service…
Customers are seeking faster and improved services, communication and a smooth overall experience. Whether retail, hospitality, banking, healthcare, or quick-service…
Customers are seeking faster and improved services, communication and a smooth overall experience. Whether retail, hospitality, banking, healthcare, or quick-service…