Блог о повышении качества обслуживания клиентов

Описание метода исследования «Тайный покупатель» для оценки работы персонала. Как проведение исследований помогут найти «точки роста».

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Mystery Shopping Company in India: Tracking Customer Satisfaction Made Easy

In the current competitive business world, it is no longer a luxury to know the experience of your customers; it is a necessity. Organisations that provide superior…

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Interview Tips: Getting Hired by Top Mystery Shopping Companies in India

Mystery shopping is now a necessary tool amongst businesses in India, as they utilise it to assess customer care, efficiency and brand adherence. In case you want…

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Interview Tips: Getting Hired by Top Mystery Shopping Companies in India

Mystery shopping is now a necessary tool amongst businesses in India, as they utilise it to assess customer care, efficiency and brand adherence. In case you want…

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How Mystery Shopping Agencies in India Use Technology, AI & Analytics to Improve Service Quality

Customers are seeking faster and improved services, communication and a smooth overall experience. Whether retail, hospitality, banking, healthcare, or quick-service…

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How Mystery Shopping Agencies in India Use Technology, AI & Analytics to Improve Service Quality

Customers are seeking faster and improved services, communication and a smooth overall experience. Whether retail, hospitality, banking, healthcare, or quick-service…

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How Mystery Shopping Agencies in India Use Technology, AI & Analytics to Improve Service Quality

Customers are seeking faster and improved services, communication and a smooth overall experience. Whether retail, hospitality, banking, healthcare, or quick-service…