Описание метода исследования «Тайный покупатель» для оценки работы персонала. Как проведение исследований помогут найти «точки роста».
Competition is tough in the Chennai market, be it trying to operate a retail chain, a luxury hotel, or a healthcare clinic. Customer satisfaction is no longer an…
Competition is tough in the Chennai market, be it trying to operate a retail chain, a luxury hotel, or a healthcare clinic. Customer satisfaction is no longer an…
Exceptional customer experiences are becoming a contextual necessity in the contemporary business environment, where competition is high. This is where mystery shopper…
Mystery shopping is an interesting and fulfilling means of making money and also feeling…
In the luxury industry, what matters most is giving customers an experience that feels special and appropriate to them. Every point of contact between a client and…
The banking and finance industries are very regulated and customer-focused, where efficiency…
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