Описание метода исследования «Тайный покупатель» для оценки работы персонала. Как проведение исследований помогут найти «точки роста».
The world of e-commerce is thriving, and customers want their shopping experiences to be perfect, including browsing and delivery. Many factors determine customer…
In the current competitive retail and hospitality environment, more than ever before, customer service and operational standards are paramount. Companies aim to deliver…
Retail and service industries have been changing in India, with…
The current market is more competitive than ever, and the importance of how your customers actually see your business cannot be overstated. Most of the companies…
Just heard about Ipsos Mystery Shopping and are wondering how it all goes down? Then you are in good hands. The use of mystery shopping has gained popularity as a…
The side hustle culture is at an all-time growth in 2025. Whether it is content creation or freelancing, individuals will always seek to obtain additional income,…
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