Описание метода исследования «Тайный покупатель» для оценки работы персонала. Как проведение исследований помогут найти «точки роста».
Mystery shopping has emerged as a trend in which firms assess their services, enhance customer experiences and staff compliance with the company standards. The mystery…
Mystery shopping is a thrilling experience of exploring the hospitality industry as well as making money and getting valuable feedback. Hotel mystery shopping is…
The world of e-commerce is thriving, and customers want their shopping experiences to be perfect, including browsing and delivery. Many factors determine customer…
The world of e-commerce is thriving, and customers want their shopping experiences to be perfect, including browsing and delivery. Many factors determine customer…
In the current competitive retail and hospitality environment, more than ever before, customer service and operational standards are paramount. Companies aim to deliver…
Retail and service industries have been changing in India, with…
Callback
